Reference Request Records

Records that document scholarly requests for information about or access to items within the Emory's collections. File may include collection service request records that show requestors' names, addresses, and telephone numbers; the nature/explanation of the requests; use/purpose of the requests; dates of receipt and completion of requests; staff member handling the requests; amount of time spent on handling the requests; disposition of the requests; correspondence; and other related records.

Category

Libraries, Archives, and Museum

Maintainer

Emory Libraries

Retention Period

Retain for current year plus five years then dispose of.

Disposition Instructions

Confidential destruction is required. Paper must be shredded, pulped, or incinerated; electronic records must be overwritten or the storage media physically destroyed. Deletion of information in computer files or on electronic storage media is not sufficient.

Last Updated: December 31, 2008